Effective Date: November 2025

This Privacy Policy explains how Iconic Landscapes Services Ltd ("we", "us", "our") collects, uses, stores, and protects your personal information when you visit our website www.iconic-landscapes.co.uk or use our services.

Iconic Landscapes Services Ltd
161 Upper Hale Road
Farnham, Surrey, GU9 0JE
United Kingdom
Telephone: 01784 435 719
Email: info@iconic-landscapes.co.uk

We may collect and process the following types of information:

• Name
   
• Email address
   
• Phone number
   
• Postal address
   
• Any information you provide via our contact form or during service enquiries
   

• IP address
   
• Browser type and version
   
• Device information
   
• Pages visited and time spent on the website
   
• Referral source
   

We use cookies to improve website performance and user experience. Some cookies are essential; others are used for analytics and marketing purposes. For further details, please refer to our Cookie Policy.

We use your personal data to:

• Respond to enquiries and provide our services
   
• Communicate regarding project updates
   
• Improve website functionality and user experience
   
• Maintain business records
   
• Comply with legal obligations
   

We process your personal data based on:

• Your consent
   
• Performance of a contract
   
• Our legitimate business interests
   
• Legal compliance
   

We do not sell your personal data. However, we may share information with:

• Service providers (e.g. hosting and IT support)
   
• Legal and regulatory bodies if required
   
• Third parties as part of a business transfer or acquisition
   

If we transfer data outside the UK or EEA, we will ensure appropriate safeguards are in place (such as Standard Contractual Clauses) in compliance with UK GDPR.

We retain personal data only for as long as necessary:

• Enquiry data: up to 12 months
   
• Client project data: up to 7 years (for legal and tax purposes)
  After these periods, data will be securely deleted or anonymised.
   

We implement technical and organisational measures to protect personal data from loss, misuse, or unauthorised access.

Under UK GDPR, you have the right to:

• Access your personal data
   
• Correct inaccurate information
   
• Request deletion (“right to be forgotten”)
   
• Object to processing
   
• Withdraw consent
   
• Request data portability
   

To exercise your rights, contact us using the details above.

Our website may contain links to external websites. We are not responsible for their privacy practices. We recommend reviewing their respective policies.

This policy may be updated periodically. Any changes will be posted on this page with an updated effective date.

For any questions about this Privacy Policy or data protection matters:
Email: info@iconic-landscapes.co.uk
Address: 161 Upper Hale Road, Farnham, Surrey, GU9 0JE, United Kingdom

We use cookies to improve your experience on our website. Cookies are small text files stored on your device that help us:

• Enable essential website functionality
   
• Analyse browsing behaviour
   
• Improve performance and user experience
   

© Iconic Landscapes Services Ltd. All Rights Reserved.